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FAQ

  • Q Does the laser cleaning machine require a dedicated laser?

    A The dedicated laser cleaning machine requires replacement of the welding gun and system. (The system and gun are together). If it's just for use, the standard three in one gun and system will suffice. And lasers are universal.
  • Q How to solve the attenuation of the laser when the power drops sharply in 1/2 year.

    A It is normal for the laser to decay after 3 years, but our genuine Ruike laser has a decay rate of about 2% in the output power after 3 years, which is only weak and has little impact on the welding thickness of the product. However, pirated lasers must have significant attenuation, and the quality cannot be guaranteed.
  • Q Health and safety guarantee of handheld laser welding machine.

    A Firstly, our laser machine is equipped with a safety grounding wire. When in use, it needs to be connected, and then the machine can emit laser and perform welding. If it is not connected to the ground wire, the device will not be able to operate, so it is very safe; In addition, laser radiation is not as strong as argon arc welding, and the harm to human health is also very small.
  • Q European manufacturing plants use different standards in welding preparation. Some welds are perfectly matched, while others have different gaps. How can laser welding machines solve this problem?

    A Laser welding can be performed using wire feeding or self melting methods. If self melting is used for welding, the contact gap requirement is relatively high. If wire feeding is used for welding, the gap can be filled.
  • Q The laser welding gun has a problem of burning the copper nozzle

    A Need check whether the red light is offset. If the red light offset exceeds plus or minus 3 and adjusting the value cannot improve it, you need to adjust the welding gun swing motor.
  • Q Why does the laser machine output laser light from strong to weak?

    A Check the lenses, such as protective lenses, focusing lenses, reflector lenses, collimating lenses and QBH fiber probe lenses.
  • Q Why is the screen of the wire feeder not responding?

    A Check the power supply voltage (24V) of the wire feeder screen and replace the screen.
  • Q Regarding the output line of the laser machine.

    A The output line of the laser machine refers to the fiber optic output line (in the line connecting the welding gun). The standard output line length is 10 meters, and customization can increase the maximum length to 30 meters.
  • Q Regarding laser welding machines, material and wire matching.

    A Iron welding wire is used for galvanized sheet and carbon steel welding materials, stainless steel welding wire is used for stainless steel welding materials, copper welding wire is used for copper welding materials, and aluminum welding wire is used for aluminum welding materials.
  • Q How do I choose the right spot welding machine to meet my specific welding needs?

    A When selecting a spot welding machine, you should consider your specific needs such as the type and thickness of welding materials, as well as welding frequency. For specific selection advice, please contact our professional sales staff who will provide you with professional and precise solutions.
  • Q Does the spot welding machine support customized welding processes?

    A Yes, we place great emphasis on meeting customers' personalized needs. Our technical team can customize exclusive welding process parameters and solutions for you based on your specific process requirements and material characteristics to ensure that welding quality meets your expectations.
  • Q How are the exhaust gases generated during the use of the spot welding machine treated?

    A The spot welding machine may generate some exhaust gases during the welding process, mainly smoke and harmful gases. To reduce the impact on the environment and operators, you can take the following measures: Firstly, ensure that the workplace has good ventilation conditions to timely exhaust the exhaust gases. Secondly, you can install exhaust gas treatment equipment, such as air purifiers, to filter and purify the exhaust gases.
  • Q What should I do if my machine is damaged during the warranty period?

    A First, our engineers will assist you in diagnosing the issue through online guidance. If any parts are damaged during the warranty period, we will ship the parts to you for replacement free of charge. If you are unable to resolve the issue by replacing new parts, we will dispatch engineers to your factory to assist in repairing the machine.
    For foreign users, we prioritize solving problems for you through remote phone and video calls. Over the past decade, almost all issues have been successfully resolved through remote phone and video calls. If part replacement is necessary, it will be done through express delivery, with remote guidance for installation.
    If the problem still cannot be resolved, we will negotiate and dispatch after-sales engineers to your location for repairs.
  • Q Does the spot welding machine have an energy-saving mode or sleep function?

    A Yes, some advanced models of spot welding machines are equipped with energy-saving mode or sleep function. When the equipment is idle or not in use for a long time, the energy-saving mode can automatically reduce the power consumption of the equipment to achieve energy saving. The sleep function can automatically enter a low-power state after a period of idle time, further reducing energy consumption. These functions help reduce energy waste and operating costs.
  • Q Does the spot welding machine support external devices, such as automatic feeding devices or detection instruments?

    A Yes, our spot welding machine supports external devices. You can connect auxiliary equipment such as automatic feeding devices and detection instruments according to actual needs to improve production efficiency and quality. We provide flexible interfaces and communication protocols to facilitate equipment integration and debugging.
  • Q What is the general service life of the spot welding machine? How to extend its service life?

    A The service life of the spot welding machine depends on several factors, including equipment quality, frequency of use, maintenance, and maintenance. The designed service life of our spot welding machine is 20 years, even under high-intensity working conditions. Many of our spot welding machines have been in normal operation for more than ten years. With normal use and regular maintenance, the service life of the spot welding machine can be extended. It is recommended to regularly clean, lubricate, and inspect the equipment, and avoid excessive use or improper operation.
  • Q Does the spot welding machine support counting function?

    A Yes, our advanced models of spot welding machines support real-time counting function, allowing users to better calculate the length of work and whether workpieces are missed welds.
  • Q Does the spot welding machine require cooling during the welding process?

    A

    Yes, during continuous high-intensity welding, the spot welding machine generates a certain amount of heat. To ensure equipment stability and prolong its service life, it is typically equipped with a cooling system. The cooling system can effectively reduce equipment temperature through methods such as circulating cooling water or fan cooling.

  • Q What are the main factors that determine the price difference of spot welding machines?

    A The main factors that determine the price difference of spot welding machines include brand, manufacturing quality, technical features (such as degree of automation, control precision, etc.), after-sales service system, as well as market supply and demand conditions.
  • Q Why can't the laser machine start switch start?

    A Check the welding gun control box and use a multimeter to measure the DC voltage range of the power signal positive and negative 15V to see if there is voltage. Check if the 24V switch power supply signal light is always on. After power supply, if it is still on, it is normal. If it is not on, replace it directly.Measure whether the input has voltage (1500W-220V/2000W-380V) using the AC voltage range of a multimeter, and measure whether the output has 24V voltage using the DC voltage range, if not, directly replace the switch power supply. Check the 24V intermediate relay and use a multimeter to measure the DC voltage range of the input 24V,and measure whether there is a normally open and normally closed signal using the buzzer gear, and replace it directly if there is no signal.

About Our Company

Founded in 2006, PDKJ is a professional supplier of welding automation solutions. The company has passed the ISO9001 international quality management system certification, has more than 80 officially authorized and applied national patents, and a number of core technologies in the welding field fill the technical gap at home and abroad. It is a national high-tech enterprise.

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 Address: No.6 Industry Northern Road,Songshan Lake High-Tech Industry Development District, Dongguan City, Guangdong Province, China.
 Phone: +86-13631765713
 E-Mail:  pdkj@gd-pw.com
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