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Q How do I choose the right spot welding machine to meet my specific welding needs?
A When selecting a spot welding machine, you should consider your specific needs such as the type and thickness of welding materials, as well as welding frequency. For specific selection advice, please contact our professional sales staff who will provide you with professional and precise solutions.
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Q Does the spot welding machine support customized welding processes?
A Yes, we place great emphasis on meeting customers' personalized needs. Our technical team can customize exclusive welding process parameters and solutions for you based on your specific process requirements and material characteristics to ensure that welding quality meets your expectations.
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Q How are the exhaust gases generated during the use of the spot welding machine treated?
A The spot welding machine may generate some exhaust gases during the welding process, mainly smoke and harmful gases. To reduce the impact on the environment and operators, you can take the following measures: Firstly, ensure that the workplace has good ventilation conditions to timely exhaust the exhaust gases. Secondly, you can install exhaust gas treatment equipment, such as air purifiers, to filter and purify the exhaust gases.
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Q What should I do if my machine is damaged during the warranty period?
A First, our engineers will assist you in diagnosing the issue through online guidance. If any parts are damaged during the warranty period, we will ship the parts to you for replacement free of charge. If you are unable to resolve the issue by replacing new parts, we will dispatch engineers to your factory to assist in repairing the machine.
For foreign users, we prioritize solving problems for you through remote phone and video calls. Over the past decade, almost all issues have been successfully resolved through remote phone and video calls. If part replacement is necessary, it will be done through express delivery, with remote guidance for installation.
If the problem still cannot be resolved, we will negotiate and dispatch after-sales engineers to your location for repairs.
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Q Does the spot welding machine have an energy-saving mode or sleep function?
A Yes, some advanced models of spot welding machines are equipped with energy-saving mode or sleep function. When the equipment is idle or not in use for a long time, the energy-saving mode can automatically reduce the power consumption of the equipment to achieve energy saving. The sleep function can automatically enter a low-power state after a period of idle time, further reducing energy consumption. These functions help reduce energy waste and operating costs.